Disruption is uncomfortable and COVID-19 has added stress. Stress can shine a light on operations and highlight processes to streamline.
Clients are facing new challenges and rethinking business during and after the pandemic. Contact with clients during disruptions should be increased. A general communication can be helpful, but personal calls and emails are more important. Clients will remember kindly those who reach out and make them feel secure. According to a survey by ElliotScott, sixty five percent of clients are mildly to strongly worried.
United States of America